The «Communicative Etiquette in the Russian-Speaking Environment: Verbal and Non-Verbal Aspects» program has been completed at the Center for Open Education of YSPU.

From the first handshake and eye contact to professional networking and public speaking – students analyzed how politeness formulas sound, why intonation matters in negotiations, and how non-verbal cues shape first impressions.

Role-playing games such as «On Public Transport» and «In the Boss’s Waiting Room,» various business simulations, analysis of public speeches by leaders, and even simulated conflict situations — skills were practiced until they became second nature.

Lecturer Valeria Kravets conducted the final event in the format of full-scale business negotiations. Students transformed into company directors, marketers, export managers, and technical specialists.